Privacy Policy for E-Fill Electric
Privacy Policy
Last updated: December 12, 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of
Your information when You use the Service and tells You about Your privacy rights and how the law
protects You.
We use Your Personal data to provide and improve the Service. By using the Service, you agree to
the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they appear
in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party,
where "control" means ownership of 50% or more of the shares, equity interest or other securities
entitled to vote for election of directors or other managing authority.
Application means the software program provided by the Company downloaded by You on any
electronic device, named E-Fill Electric
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to E-
Fill Electric (EFEV Charging Solutions Pvt. Ltd.), Plot-1670, Rai Industrial Estate, Sector-38, Sonipat,
Haryana – 131029 and E-Fill Electric Suite 460, 19747 US-59, Humble, TX 77338
Country refers to: Haryana, India and Texas, United States
Device means any device that can access the Service such as a computer, a cell phone or a digital
tablet. Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the
Company. It refers to third-party companies or individuals employed by the Company to facilitate
the Service, to provide the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from
the Service infrastructure itself (for example, the duration of a page visit).
You mean the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, we may ask You to provide Us with certain personally identifiable
information that can be used to contact or identify You. Personally identifiable information may
include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
We do not collect any usage data.
Geo-location Information.
When you use certain features of the Website and the mobile application, we may collect
information about your precise or approximate location as determined through data such as mobile
device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or
disable the use of location services for applications in the device’s settings menu. The Website may
also collect this information even when you are not using the mobile application if this connection is
enabled through your settings or device permissions.
When You access the Service by or through a mobile device, we may collect certain information
automatically, including, but not limited to, the type of mobile device You use, Your mobile device
unique ID, Your mobile operating system, the type of mobile Internet browser You use, unique
device identifiers and other diagnostic data.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, we may collect, with
Your prior permission:
Information regarding your location
We use this information to provide features of Our Service, to improve and customize Our Service.
The information is uploaded to the Company's servers.
You can enable or disable access to this information at any time, through Your Device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data
You provide can give You access to different functionalities of the Service that are available to You as
a registered user.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of
electronic communication, such as a mobile application's push notifications regarding updates or
informative communications related to the functionalities, products or contracted services, including
the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and
events which we offer that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Affiliates:
We may share Your information with Our affiliates, in which case we will require those affiliates to
honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries.
With other users:
when You share personal information or otherwise interact in the public areas with other users, such
information may be viewed by all users and may be publicly distributed outside.
With Your consent:
We may disclose Your personal information for any other purpose with Your consent only.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out
in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply
with our legal obligations (for example, if we are required to retain your data to comply with
applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will
also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter
period of time, except when this data is used to strengthen the security or to improve the
functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in
any other places where the parties involved in the processing are located. It means that this
information may be transferred to — and maintained on — computers located outside of Your state,
province, country or other governmental jurisdiction where the data protection laws may differ than
those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer. The Company will take all steps reasonably
necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and
no transfer of Your Personal Data will take place to an organization or a country unless there are
adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have
collected about You. Our Service may give You the ability to delete certain information about You
from within the Service. You may update, amend, or delete Your information at any time by signing
in to Your Account, if you have one, and visiting the account settings section that allows you to
manage Your personal information. You may also contact Us to request access to, correct, or delete
any personal information that You have provided to Us. Please note, however, that We may need to
retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be
transferred. We will provide notice before Your Personal Data is transferred and becomes subject to
a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or a
government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary
to: Comply with a legal obligation Protect and defend the rights or property of the Company Prevent
or investigate possible wrongdoing in connection with the Service Protect the personal safety of
Users of the Service or the public Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission
over the Internet, or method of electronic storage is 100% secure. While We strive to use
commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute
security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally
identifiable information from anyone under the age of 13. If You are a parent or guardian and You
are aware that Your child has provided Us with Personal Data, please contact Us. If We become
aware that We have collected Personal Data from anyone under the age of 13 without verification of
parental consent, we take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country
requires consent from a parent, we may require Your parent's consent before We collect and use
that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third
party link, you will be directed to that third party's site. We strongly advise You to review the Privacy
Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices
of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting
the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change
becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy
Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: admin@efill.co.in
